Frequently Asked Questions
Everything you need to know about our handcrafted fine jewelry.
What materials do you use in your jewelry?
We use only high-quality materials, including solid 14k and 18k gold, and ethically sourced, conflict-free diamonds and gemstones.
How long will it take to receive my order?
Most of our pieces are handcrafted to order. Production typically takes 3-7 business days, followed by 2-day express shipping within the United States.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made or engraved pieces are final sale.
Can I customize a piece of jewelry?
Absolutely. We specialize in customizations, from changing the gold color to adjusting chain lengths or stone sizes. Contact our team to start your custom project.
How should I care for my fine jewelry?
To maintain its brilliance, clean your jewelry with warm water, mild dish soap, and a soft brush. Store each piece separately to avoid scratching.